Privacy Policy

This Privacy Policy describes how SwiftSignQuote ("we," "us," or "our") collects, uses, and protects your information when you use our SaaS embedded product calculator platform for the signage and label making industry ("Service"). This policy applies to all users of our Service, including clients who integrate our calculators into their websites and end-users who interact with these calculators.

2.1 Client Data

When you use our Service as a client, we collect:

• • Account Information: Business name, contact details, billing information
• • Configuration Data: Numerical parameters you set to customize the SSQ Quoting tool
• • Content: Images and product descriptions you upload and create
• • Usage Data: Information about how you use our Service, including system performance metrics

2.2 End-User Data

When end-users interact with embedded calculators:

• • Calculator Inputs: Parameters entered to generate quotes
• • Usage Analytics: Aggregated data about calculator performance and usage patterns
• • Technical Data: IP addresses, browser information, device identifiers (for service delivery)

2.3 Automatically Collected Information

• • Log files and usage statistics
• • Performance and diagnostic data
• • Cookies and similar tracking technologies (where applicable)

3.1 Service Provision

• • Provide and maintain the SSQ SaaS platform
• • Process calculations and generate quotes
• • Enable integrations with accounting software (Xero, QuickBooks)
• • Facilitate payment processing through Stripe
• • Provide customer support per your subscription plan

3.2 Service Improvement

• • Analyze usage patterns to improve and enhance our Service
• • Develop new features and functionality
• • Conduct diagnostic and corrective activities
• • Optimize calculation algorithms and performance

3.3 Business Operations

• • Process payments and manage subscriptions
• • Communicate with clients about service updates
• • Comply with legal obligations
• • Protect against fraud and unauthorized access

4.1 Client Data Ownership

You retain full ownership of:

• • Numerical parameters set for your SSQ Quoting tool
• • Images and product descriptions you upload
• • Customer data generated through use of the SSQ Software
• • Any data derived from your Client Data that we provide as part of our services

4.2 Aggregated Data Usage

We may use aggregated or de-identified data for:

• • Service improvement and development
• • Business analytics and reporting
• • Marketing purposes (in non-identifiable form)

5.1 Third-Party Integrations

We share data with trusted third parties to provide our Service:

• • Stripe: Payment processing (credit/debit card transactions)
• • Xero/QuickBooks: Accounting software integrations (with your explicit consent)
• • Service Providers: Technical infrastructure and support services

5.2 We Do Not Share

We will not share, sell, or disclose:

• • Your specific numerical input parameters
• • Images or product descriptions you've uploaded
• • Individual customer data from your use of our software
• • Any proprietary information in identifiable form

5.3 Legal Disclosure

We may disclose information when required by law, court order, or to protect our rights and safety.

We implement appropriate technical and organizational measures to protect your data:

• • Encryption of data in transit and at rest
• • Access controls and authentication systems
• • Regular security assessments and updates
• • Secure data centers and infrastructure
• • Employee training on data protection

• • Client Data: Retained for the duration of your subscription plus 30 days for account closure
• • Usage Analytics: Aggregated data may be retained indefinitely for service improvement
• • Legal Requirements: Some data may be retained longer to comply with legal obligations
• • Data Destruction: Upon termination, we will destroy your proprietary information as specified in our agreement

8.1 Access and Control

• • Request access to your personal data
• • Request correction of inaccurate data
• • Request deletion of your data (subject to legal requirements)
• • Object to certain processing activities
• • Data portability (where technically feasible)

8.2 Account Management

• • Update your account information at any time
• • Modify configuration parameters
• • Control integration settings with third-party services

Our Service may involve data transfers to countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers, including:

• • Standard contractual clauses
• • Adequacy decisions by relevant authorities
• • Other lawful transfer mechanisms

We use cookies and similar technologies to:

• • Maintain user sessions
• • Analyze service performance
• • Improve user experience
• • Enable essential Service functionality

You can manage cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• • Email notification to registered users
• • Posting updates on our website
• • In-app notifications where applicable

For questions about this Privacy Policy or our data practices, please contact us:

This Privacy Policy is governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.