Sign Quoting Software FAQ

Most businesses are live within 48 hours. We handle the technical setup and provide onboarding support to get you quoting faster immediately.

Not at all. SwiftSignQuote is designed for sign shop owners, not developers. If you can use email and a web browser, you can use SwiftSignQuote.

Yes. SwiftSignQuote integrates with any website through a simple embed code or API. We also offer standalone portals if you prefer.

We start with a discovery call to understand your products and pricing. Then we configure your calculator, test everything together, and go live. Training is included.

Your product range, materials, machine rates, and how you currently price jobs. We configure the calculator from your real costs during onboarding, so the prices it quotes are your prices - not generic industry rates. See the overhead rate worked example →

Yes. You can try the public demo site right now, and we also offer a personalised demo configured with your actual products and pricing. Book a demo and we'll walk you through it.

Every price is calculated from first principles: material usage from real sheet nesting, machine time, labour, packaging, and delivery. There are no manual fudge factors or complexity multipliers - every cost component is calculated, not estimated. Read the sign pricing guide →

SwiftSignQuote nests your signs onto standard production sheets to calculate actual material usage, including waste, on every quote. The nesting is geometry agnostic - any size, shape, or contour - and uses a machine learning algorithm that packs parts tighter than typical bin packing. In our own nesting benchmark it saved about a third of material on average, up to 57% on the most contoured geometry. See the nesting benchmark →

Yes. Quantity price breaks are calculated from real production economics - how efficiently larger quantities nest across sheets and how setup costs spread over more units - not arbitrary discount tables. Customers see accurate per-unit pricing at any quantity, instantly.

90% or more, including complex configured products like vehicle wraps, 3D fabricated letters, and illuminated signs. The remaining 5-10% is genuinely bespoke work - large-scale installations, structural engineering, council permits - and for those you can still offer a request-a-quote option alongside your calculators.

Seconds. In our experience working with sign shops since 2019, manual quoting typically takes 15-45 minutes per job; with SwiftSignQuote your customers configure the product, upload artwork, and see an accurate price instantly - 24/7, without waiting on your team.

The calculator quotes from your shared cost data, so the same inputs always produce the same price. That removes the common problem of two estimators quoting different prices for the same sign because the pricing logic lives in their heads instead of in a system.

30+ product types: flat panel signs (ACM, corflute, acrylic), banners, stickers and labels, wide format printing, lightboxes, illuminated signs, 3D fabricated letters, vehicle wraps, and CNC-routed components. If you make it, we can almost certainly price it.

Yes. Vehicle wraps are configured products like any other - the price depends on vehicle size, coverage, material choice, and installation time, and all of those are calculable. Wraps are among the most commonly underquoted products in sign shops, which is exactly why we automated them.

Yes, instantly. Custom typography and arbitrary logo shapes are still measurable geometry - each letter or logo piece is a vector outline that drives material usage, machine time, and LED count. There's no need for a manual estimate or a multi-day quote turnaround.

Yes. A bulk safety sign order with 10 different artworks can be quoted as a single order, with the artworks combined into a single production file ready for printing - no manual assembly required.

Yes. The same Engineered Pricing Engine that prices signs handles CNC fabrication work: sheet nesting, cut path analysis, machine time costing, and material waste. If your shop cuts parts from sheet material, SwiftSignQuote can quote it.

The genuinely bespoke 5-10%: large-scale installations needing cherry pickers, structural engineering, or council permits. Everything else - including the complex configured products most shops still quote manually - can be automated. Don't think we can automate your product? Give us a challenge. See real installation cost ranges →

SwiftSignQuote is a simple monthly subscription with no per-quote fees. Book a demo and we'll put together a package based on your business needs.

Starter for internal quoting, Professional for full e-commerce with customer-facing calculators, and Enterprise for unlimited products and custom requirements. All plans are monthly subscriptions with no per-quote fees.

Plans are monthly subscriptions with no per-quote fees. Setup and onboarding are scoped to your shop - it depends on the tier and how much calibration your products need - and quoted alongside your plan at the demo.

Everything: instant quoting, artwork automation, e-commerce integration, customer portal, ongoing support, and all future updates.

Absolutely. As your business grows, we can adjust your plan to match. Upgrades take effect immediately.

All payments are processed securely through Stripe. Customers can pay by card at checkout, and funds go directly to your account. SwiftSignQuote never stores credit card details. See the e-commerce suite →

Yes. The B2B portal lets you set up trade customers with custom pricing tiers, credit terms, and bulk discounts - all automated. Each trade customer sees their specific pricing when they log in. Explore the B2B trade portal →

Yes. Trade accounts can receive draft quotes or invoices instead of paying at checkout. Payment terms are handled through your existing Xero or QuickBooks setup - 7 days, 30 days, whatever you already offer. How trade payment terms work →

We auto-generate Excel templates based on your products with built-in error checking. Customers download these from your site, fill them in, and upload - SwiftSignQuote quotes the entire order instantly. Perfect for trade customers and resellers. See bulk order quoting →

Yes. Every line in a bulk order is priced individually by the same calculation engine, so trade customers see exactly what each item costs and can adjust quantities or specifications before ordering.

Yes. Colours, fonts, and styling can all be customised to match your website. It looks like part of your site, not a third-party widget.

Yes. The calculator auto-adapts for mobile devices. Just ensure the rest of your existing website is also mobile-responsive for the best customer experience. Explore the customer-facing calculator →

We accept all common formats: PDF, AI, EPS, SVG, PNG, and JPG. Our prepress automation handles file validation and preparation automatically. How artwork files are processed →

When customers upload artwork, SwiftSignQuote instantly checks DPI, dimensions, aspect ratio, and file format. Any issues are flagged immediately with clear options - customers confirm exactly what they're ordering before checkout, eliminating surprises. See the instant quoting features →

SwiftSignQuote automatically validates artwork, checks DPI and dimensions, detects vector cut paths, converts to CMYK, adds bleed, and prepares production-ready files - all without manual intervention. See prepress automation in detail →

SwiftSignQuote analyses uploaded artwork to automatically detect vector cut paths and calculate engraving areas. This means accurate quoting for contour-cut stickers, laser engraving, and CNC routing - no manual tracing required. Explore auto vector detection →

SwiftSignQuote calculates optimal cutting layouts to minimise material waste - about a third less material on average, up to 57% on the most contoured geometry in our nesting benchmark. That means more accurate quotes and better margins for you. See the nesting benchmark →

SwiftSignQuote calculates real-time shipping costs based on order dimensions, weight, and destination. Our packaging optimisation groups items efficiently to minimise shipping costs for you and your customers. See delivery and checkout features →

SwiftSignQuote prepares production-ready files automatically - artwork validated, converted, and ready for your printer or CNC. Job sheets and order confirmations are generated, so your team can go straight to production without re-keying anything. See production file automation →

SwiftSignQuote embeds seamlessly into Shopify, WooCommerce, Squarespace, WordPress, Wix, Webflow, Weebly - or any site that supports custom HTML. Just paste a code snippet and you're live. View the embed and API docs →

Yes. Orders and invoices flow into your existing Xero or QuickBooks setup, so there's no re-keying and your payment terms keep working exactly as they do today.

Yes. SwiftSignQuote sends automated emails through your existing email provider - order confirmations, shipping updates, and invoices all come from [email protected], not a generic address. See automated customer emails →

We can integrate with virtually any accounting platform. Just let us know what you use and we'll make it work.

From quote to production, SwiftSignQuote automates the entire process: instant quotes, payment processing, artwork preparation, job sheets, and status updates. Your team focuses on production while SwiftSignQuote handles the admin. Explore the end-to-end automation workflow →

SwiftSignQuote stores order information, customer details, and uploaded artwork needed to process jobs. Passwords are protected with enterprise-grade encryption, and we never store credit card details - payments go straight through Stripe.

Data is stored in your region: • Australia-Asia → Australia • Americas → United States • Europe-Africa-Middle East → Europe A little over-engineered, but we take data sovereignty seriously.

Yes. You can download all the data we store at any time through the SwiftSignQuote DataRoom - orders, customers, artwork, and reports are always accessible.

All plans include email and chat support during business hours (AEST). We also provide documentation and video tutorials.

Email support within 1 business day. WhatsApp chat support within 15 minutes during business hours (AEST).

Yes. Initial training is included with onboarding, and we offer refresher sessions whenever you need them.

Yes. SwiftSignQuote is Australian-built, with AUD pricing, an ABN, and support during Australian business hours (AEST). Data for Australian customers is stored in Australia.